gS
gary S
1 reviews | Active since Sept 2014
18 Feb 2015, 14:44
SLOW ADSL AND CAT GET HOLD OF CALL CENTRE
The only way to get hold of TELKOM these days is to complain on Hello Peter. after 2 DAYS of trying to get through to the call centre in early Febuary..I Was cut of and had start all over, when i got through after another 45 MINS..THE OPERATOR told me she would look into my ADSL problem and call back within 2-3 hours..THAT WAS 2 WEEKS AGO??<br> <br> Today I thought I would try muster the strength to sit on the call centre again to try and get my ADSL sorted..guess what i've now been waiting for 1:12 MINs so far....<br> <br> HELLOOOOO TELKOOOOMMM ANYONE THERE???
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Replies (1)Telkom's replyOfficial
18 Feb 2015, 18:22Hello gazarow,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90354.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90354.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Telkom's reply18 Feb 2015, 18:22
Official
Hello gazarow,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90354.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90354.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
