LF
Leroy F

1 reviews | Active since Nov 2015

24 Nov 2015, 15:31

Sloppy workers

I Filled in an application on the 14/11/2015 <br> <br> For the whole week telkom forgot to Process my application I had to go back to the store to follow up on the Saturday 24/11/2015.<br> Only to find my application amongst a list of others in a pile which has not even been touched yet.<br> Then the sales person processed the application which could have been done the 1st time around? system showed a deferred status. Still no feedback and nobody answers that stores phone.<br> <br> <br> <br> (My sister) <br> <br> She Filled in an application on the 21/11/2015<br> <br> for a P8 Lite there was no stock available.<br> <br> We would like feedback on that situation as well.<br> <br> I sent a mail this morning still no response from then<br> <br> Nobody answers the land-line at the store.<br> would like answers asap or are you not interested in Selling and Products<br>

0
Replies (1)
Telkom
Telkom's reply24 Nov 2015, 16:44
Official
Hello Adriano87,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171054.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,