Sloooooooooow browsing speed

<p>I have reported faults on my line monthly, sometimes it gets fixed, but not if you go through the app, you have to phone 10210. I have reported slow internet 3x in July. I get sms's saying the fault has be restored, but it hasn't. Download speed <1Mbps. When I phoned, they said there is a circuit they are fixing - but why say it is working then or just keep a person informed? And what circuit, why only to my house? Why should I pay R600 a month for internet I am not getting, plus the additional data I have to buy from Vodacom in the mean time? Is this going to be discounted? The operator gave me the wrong email to voice my complaints to, thus I am resorting to HP. This is rediculous. 3 weeks of July, a week in June, and last year I didn't have internet for 3 months. Please fix this. I have screenshots of speedtests from April, May, June and July if you need to see the evidence of slow speeds. </p>