LV
Letitia V

1 reviews | Active since Jan 2013

28 Apr 2015, 16:32

Slindile went out of her way to assist us

Slindile went out of her way to assist us with topping up our data bundle. <br> Our telkom mobile 8ta contract was out of data, and we could not get it topped up over the internet. <br> she then , after we phoned her, phoned us back and did everything from registering us on the site to getting us the top up and taking us through the website, step by step, to get this done and working in no time. <br> she was really efficcient and went the extra mile to asssit us. also explained everything she did to us and helped us through the process. thanks!!!

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Replies (1)
Telkom
Telkom's reply28 Apr 2015, 17:02
Official
Hello lkjhg6,

Thank you for taking the time to feedback on the positive experience you had with us.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Regards
Basani Baloyi
Telkom Social Media Team
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