'***** Telkom'
<p>I have a data contract(2.5G anytime,7.5G night) that contract supposingly ended 2 May 2016.I then enquire on the contract as I would like to continue to utlise as the original contract(24 months) I had to pay R119.00 p/m.Shortly before the contract ending date I received a message that the amount will increase to R139.00 and the contract will then be a MONTH TO MONTH contract with the option of cancelling at any stage.This month,TELKOM deducted R506.00 on the 24/06/2016!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>I spoke to a Telkom consultant(which name I will not insert) and they told me that the SPECIAL ENDED???WHAT SPECIAL???So are Telkom telling me they are charging R506 p/m for 10G of data with a Modem?I check their online catalogue and the same contract with the modem goes for R139 p/m,but im BILLED R506 without any notification!!!!!!!!!!!!!!!??????????????</p> <p> </p> <p>IM CANCELLING THIS CONTRACT AND EXPECT SOME FEEDBACK FROM TELKOM:</p> <p> </p> <p>Jo-Anne Cuttings</p> <p>accoun number: ********** 91</p> <p>billing number: ********** 546</p> <p>case number: ********** 0 </p>
Hi cuttings-sheldon
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi cuttings-sheldon
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
