1 reviews | Active since Mar 2019
Six weeks of Telkom hell, no order, no cancellation too
In my sixth week with Telkom, the nightmare continues. I do not even care about that stupid order anymore, I only care that they refuse to cancel it and also to shut down my profile since before 6 weeks ago I did not have any dealings with them- thankfully.
I regret the frustration that I have invited in my life, pure inconvenience and saddest treatment by Telkom. I have dealt with probably a dozen of consultants and no one has been willing to help. They are happy to pass you to the next person, that is the kind of service you can expect. From Gonasegri (sp) to Nelisiwe to Thobile and many more whose names I forgot to write down, no one is wiling to help. The last consultant from yesterday a man named Thobile from Sales, refused to send me all my interactions with Telkom when he heard that I need them for when I want to lay a formal complaint. Oh, did I mention how rude the consultant are, except for the one who did my initial sale (obviously) and Nelisiwe. But everyone of them, rude, *********** and cold people. So unnecessary how since I ordered their hoax of a March deal, they 'sold' it to me and I never heard from them and unless I call and inquire. Not an update if it was on the way or returned, or if that deal was discontinued before I got it or whatever. Just any freaking thing!!! The only time they care to call is when I pretend to do another application online and request a call back, boy are they quick to jump and sell another one of their hoax!!!
Telkom clearly is too biting more that it can chew, the weakest (ethically and in other ways) of all the networks in South Africa. I regret ever trying to give them a go
