Six months of getting ******

<p>Our problems with telkom started shortly after we installed the line to our cottage on the farm. </p> <p>We took a deal with telkom for a 2 meg uncapped line and paying approximately R700/m </p> <p>Our connection never lasts long and we often get disconnected. We log fault after fault but nothing g is done about the real problem.</p> <p>We suffered 3 months of disconnected Internet from November last year and yet we are billed non the less. Sometime we are online for 4 to 6 days in a month and get "compensated" by a bill of R500! </p> <p>We feel like month after month we ate being ****** by telkom. There is nothing I can do to fix this and the people at the telkom shop never know anything and never help us resolve the problem. </p> <p>I'm starting to loose hope that I will ever have a stable Internet connection. </p> <p>I need the connection for my work! We have been contacted by phone several times to ask why our rating is so low on the service but that doesn't seem to motivate any progress with our situation. </p> <p>I feel hopeless because no matter who I choose as a service provider the problem is still with the lines owned by telkom. </p>