Six months and contract still not cancelled

<p>On 22/12/2016 we went into Telkom in Highveld Mall to cancell a mobile contract. The paperwork were filled in with a promise that the contract will be cancelled. Up to today, 6 month's later, the contract is still running and we pay every month. Nobody at the shop is willing to assist us, many promises to phone us back, cancell it but nothing is happening. This is the worse service i ever experienced.</p> <p> </p>