Sipho Maseko YOU are a FAILURE

telkom these days are worse to deal with than any municipality or any other useless institution. I have not seen any organization more *********** than telkom.<br> <br> On 6 Dec my ADSL line dies (no throughput). Some informal engagement with telkom without resolution. On 10 December I log a formal fault. This was closed without resolution. On 22 December I am forced to log a new fault for the same problem. It is now a full month without service or any feedback from Telkom.<br> <br> My problem is this:<br> - I did not see a single technician at my house or the exchange<br> - I did not receive single piece of feeback from Telkom<br> - The fault tracking website offers zero information <br> - Call center staff are rude, condescending and offer no information at all<br> - Call center staff refuse to share any other contact details or information<br> - I am paying for a service I don't have<br> - Escalations have no impact<br> - Faults closed without solution<br> <br> I logged a complaint on hello peter. Ilhaam rep**** by saying feedback will follow soon - zero feedback received!!!<br> <br> Ref No's:<br> 150ctk221215<br> 186ctk101215<br> 802422<br> SM178716<br> <br> Telkom CEO, Sipho Maseko, with service like this, YOU can only be a failure