1 reviews | Active since Jul 2011
Sins of Telkom
The sins of telkom: 1. Categorically denies they have congested ADSL exchanges even if this is true around the country. 2. Incorrectly bills customers routinely, almost as if it's standard business practice. 3. Utter **** support staff that are never really helpful. 4. Telkom shops can't give you a proof of address, yes this happened to me. 5. Takes months to cancel your line so that they can charge you more for months. 6. Their online support interface personal is utterly useless and the system would connect you to the wrong department even. 7. By making their support so utter **** it is probably impossible to log a billing dispute without going insane. 8. Misuse their monopoly in order to provide bad service because the figure it wouldn't matter. 9. Always responds on hello peter by giving you a social reference number that means diddly squad. 10. In the end it's a company that cares absolutely nothing about their customers.
We must stop supporting this company, so that they can either go bankrupt or be forced to get better. South Africa deserves better!
