Sinking to new lows

1. ADSL line doesn't work, repeatedly reported and escalated, doesn't help, two months... <br> 2. I decide to cancel so i don't have to pay for a useless service. YOU CANT CANCEL, the numbers don't work, the emails don't work, the chat gets closed as soon as you mention cancel. Ridiculous.<br> 3. Since not working, can't cancel i stop paying, someone they'll phone me.<br> 4. They do, looking for money. Great, please cancel the service. No, this guy cant. Phones me 3 times in the following months. I send him all the emails, correspondence, he understands.<br> 5. Still being billed. He phones again, now he will cancel. GREAT!<br> 6. I get an SMS, account handed over? Oh, i thought this was clarified....<br> 7. few minutes later, Telkom \Lawyer"calls me"