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Olivia R

1 reviews | Active since Aug 2009

06 Jun 2016, 09:30

since feb 2016 my landline is offline and pass the buck is occuring

<p>since feb 2016 my landline has been offline, i call telkom every day now to see the progress on the fault. everytime i i get a differenrt excuse, technicians change everytime i phone, technicians say the landline is fine WITHOUT ACTUALLY COMING TO THE PREMISIS AND CHECKING FOR THEMSELVES, they say the technician will call before coming through, THIS NEVER HAPPENS, ive even have a technician tell me his contract has lapsed so he cant attend to this problem anymore, other techniians say its not on there job card anymore. when i phoned on friday i was told there is a cable problem and the technician will fix this by deadline 3 JUNE, today is is 6 June i phone again only to have been told ANOTHER TECHNCIAN WAS ASSIGNED ON SA****AY ..........DO YOU EVEN KNOW WHAT BUSINESS YOU ARE RUNNING. TELKOM IS MADE UP OF IF NOT FULLY *********** PEOPLE. TO HAVE A LANDLINE OFFLINE SINCE FEB AND NOBODY IS FIXING IT ONY PASSING ON THE RESPONSIBILITY IS AN UTTER DISGRACE</p> <p>I SOPKE TO LUTANDO IN PE AND INDRIN IN DBN THE SUPERVISORS, DID THIS HELP NOOOOOOOOO</p> <p>ASSIST, IM NOT EVEN GOING TO SAY PLEASE, THIS IS SO WAY PAST PLEASE</p>

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Replies (1)
Telkom
Telkom's reply06 Jun 2016, 12:50
Official

Hi olivia123

Apoliogies for the inconvenience caused. Our team will look into this matter and advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.