Simply lying to me multiple times

So my ADSL stops working on the 31st March 2016.<br> I log a fault on the morning of 1 April.<br> A technician comes to my address, does something, tells me the line is now fixed. This was April 6th. (1st lie)<br> <br> I call the support line 10210 that evening to complain about my line still not working. I am told by the consultant that they see my line coming in so I must call my isp to sort it out (2nd lie).<br> I call again on the Friday (April 8). Same answer from Telkom. (3rd lie)<br> I call again on Monday April 11. Again I am told that they see my line connecting. I must contact my isp. (4th lie)<br> In this time I spoke to my isp 3 times. My line is not even coming in, so doesn't have the chance to fail authentication.<br> <br> On Friday 15th April (more than 2 weeks later) I use online chat to chat to a consultant at Telkom.<br> This consultant tells me my line is not syncing. I ask if she can see the last time my line synced with Telkom. She tells me 31 March. (Finally the truth). Now a fault is logged to fix a previous fault that the technician **** about being fixed.<br> <br> So I have no internet for 3 weeks, for which I'm billed by Telkom, because they keep lying to me about my line working