SIMPLY IMPOSSIBLE TO GET TELKOM TO DO ANYTHING

It's MISSION IMPOSSIBLE to get response / action: <br> 1. Their telecomm service is simply lacking the correct options & one can't get through to the correct department - EVER! <br> 2. The department that you finally do get through to is usually incorrect & they simply put you through to another department, which still is the incorrect department after which you have to hold on for what seems like ages for anyone to answer.<br> 3. We have been trying to cancel our ADSL service since November of last year. We send weekly emails to the cancellation department & we still receive bill after bill every month. It seems like no one knows what they're doing at Telkom.<br> 4. Today we tried phoning to find out what our per second billing is, what needs to happen if our handheld devices were all damaged by lightning (do Telkom replace these or do we pay for it ourselves) and where to download another cancellation form. After phoning and selecting the correct options, we were transferred to 3 different departments (all incorrect departments) we still have NO answers on any of our questions.<br> This is simply unacceptable! We would love to cancel all services with Telkom with immediate effect!