1 reviews | Active since Nov 2013
Simply don't attend
Telkom has provided us with 3 reference numbers, undertook that technicians would be sent to sort out the trouble, but nothing (ref ********** 9, ********** 3 and ********** 16). They dont know how to trouble shoot the problem and simply do not do what the undertake, we have been with interrupted internet for 3 weeks whilst paying R1695 every month.
Your service sucks
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Hi,
I tried to call *** but unfortunately the first call rang but went dead and the second did not go through. I pick up off the ID number you have a Fibre Line - B***. When testing that number I do see there is a connection. Would you please advise if the service has been restored on your side.
Regards
Telkom Social Media Team
Garreth
Hi,
I tried to call *** but unfortunately the first call rang but went dead and the second did not go through. I pick up off the ID number you have a Fibre Line - B***. When testing that number I do see there is a connection. Would you please advise if the service has been restored on your side.
Regards
Telkom Social Media Team
Garreth