JvdM
Johannes van der Merwe

1 reviews | Active since Jun 2010

31 Mar 2017, 16:35

Simply does not care

<p>I reported my phone line problematic last week and Telkom just does not give feedback or an update... Sadly, I think the time has come to bid you farewell. Ironically Telkom's HelloPeter team always gives good service, and I presume they will do so again.</p>

0
Replies (2)
Telkom
Telkom's reply31 Mar 2017, 17:50
Official

HI vdMerwjj

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received and attended. We do apologise for the delay. We have escalated the pending fault and generated REF NO : 14560 with a request for urgent tech support. The fault is assigned to a tech to attend soonest.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

JvdM
Johannes van der Merwe's update10 Apr 2017, 12:18
Reviewer Update

Dear Keagan,

Hope you are doing well.
My problem has still not been fixed....