Simplest part of the job to streneous

Basically in a nutshell i wanted a Telkom line installed at my home, i went through the process of using your website to which processing ends in error. Call centre is unreachable unless you phone before the sun rises. I then proceeded to get it done by going through to your Northgate branch, with only 2 consultants and clients it took over an hour to get attended to of which i was literally out in 10 min once attended to but did not moan as i wanted the product that's needed from your service.<br> <br> It took under 2 weeks for an indication of when the installation would commence via a text message dated 21/05/2015 between 07:30 - 12:00, took the day off and waited for a call to open up, currently no one has called nor plans to. I wasted my paid leave on this no show of a technician and am wasting money on a third party service for data as i have no line. I phoned this morning 22/05/2015 and got told i will be called back as per escalation but nothing as of yet since,its a fairly simple thing, get a Technician out between now and tomorrow or Monday i am cancelling my request and you lose R 700 odd rand of which you seem to be ok with plus me as a monthly client. *** if needed.