Simple sim swap taking more than 48 hours to be sorted.

I lost my phone on the 12th July 2019. I called Telekom to block my number. Went to Telkom the following day to re open my number. I was told they could not re open my number as it was blocked, Rhulani loged a call for technical department to re open my sim.

I called 180 Sunday to find out what's happening, I was helped by a Dlamini guy who was unable to sort my issue out.Today is Monday I am still waiting for Telkom to re open my line so that the branch can issue me with a new sim card.

I am at Woodlands branch art now for some reason they are unable to solve my problem. This is the sim card I am using for everything. I am unable to access my internet banking.

What's happening with Telkom