SIMCARD SWOP

<p>Today, after 35 days, Telkom is still unable to resume my cell number that I requested to be stopped when my cell was ******. </p> <p>Telkom contacted me late in December 2016 to inform me that the line was resumed. This was not the truth - the line has never been resumed.</p> <p>I have escallated the issue to a Team Leader, Mr Bongani Nkuna, who promissed me to try and solve the problem. Unfortunately this was just another empty promise. He does not even reply to any of my e-mails. which really shows what telkom managment think of its customers, just not interested in assisting a patron with a simple query.</p> <p>Today I tried to get to speak to the Manager of the Call Centre. Unfortunately his/ her identity is protected.</p> <p>Is there ANYBODY in Telkom who can assist??? Surely it could not be so difficult....or is it only your Accounts Department that still functions??? If this matter will not be resolved I will unfortunately i will to refer this matter to the Customer Consumer Protection Agency whom will swiftly deal with such utter incompetence.</p> <p> </p> <p>If this fails, I will join CELL C, and allow them to buy out this decrepit TELKOM contract which i'm paying for and not enjoying any of the benefits.</p> <p> </p> <p>No excuses, No Stories, RESULTS... I WANT RESULTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>