sim swop without my knowledge!

<p>I've got a Telkom mobile contract - first 2 years went well. Then I did a upgrade 3 months ago.... since then every month my account have add ons that I did not purchase.</p> <p> </p> <p>2 weeks ago when I logged on to my companies internet banking, the password was changed! Someone did a sim swop on my Telkom mobile sim card with out my knowledge, changed the password and transferred R36000 out of the account. </p> <p>I phone Telkom mobile 4 times & they laughed at me, said that cant' happen. The 5th time someone answer and asked me the numbers at the back of the sim card & confirmed a sim swop was done. I had to block my sim card. Money was 'donated' from my mobile account to another telkom mobile number.... this number is not RICA'ed. </p> <p> </p> <p>Telkom mobile expect me to pay the account, say I can't cancel the contract. And where does that leave me?</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>