Sim swop taking nearly a week? Your Payment month end will also be a week late

<p>My boyfriend got ****** on Thursday, and we have been to a telkom mobile outlet EVERY DAY. Literally. Four times. TO GET A SIM SWOP. I **** you not. Literally. Swearing on Jesus name. For a sim swop. Four visits, not one person can assist us with a sim swop. </p> <p> </p> <p>I am really trying not to be rude... But do your employees have brain damage? We had to assist one of YOUR employees, to fill out a basic form on her pc to log a call, she had never seen it before. I feel like why should he pay his bill at the end of the month, when he hasnt had ANY support WHATSOEVER? Do you think driving to the mall everyday is free? Standing in your shop wasting time only get blank stares as "ehhh I dont know sir". </p> <p> </p> <p>Its really embarassing on your part. Like disgusting, appalling embarassment. What merits do you hire people on? What cellular consultant cant do a siom swop? I mean Jesus!!!! If this does not get sorted by the end of the day, I will be referring to my review as well as his, and all the refrences from all four our visits. He doesnt have a phone to use, why should he pay his bill? </p>