Sim swop

I was ****** of my phone and all other belongings back in January allready and have been struggling since to get a sim swop. Eventually it was denied because I have an outstanding amount on my contract number. This request was for my prepaid number and I need access to this number as all l my online logins are linked to this number. I am currently unemployed and unable to make payment on my contract account. Please assist with a sim swop on the number ********** 897.