SM
Syd M

1 reviews | Active since Jan 2018

04 Jan 2018, 07:41

Sim Swop

Hi There

I cannot stop stressing regarding the service I`m getting from Telkom. My phone was ******, I went to Telkom Mall Of Africa to do a sim swop.. that was on the 22 Dec 2017, I still can`t use my new sim - keeps reflecting "no service", This is really bad! I haven`t had my phone for 2weeks now, or do you guys want me to port my number out of Telkom? as I can clearly see that this issue is really not important.

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Replies (1)
Telkom
Telkom's reply17 Jan 2018, 13:56
Official

Good day Syd00,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,