SIM SWAP TAKING MORE THAN 72HOURS, 4 VISITS TO STORES AND VARIOUS CALLS TO CALL CENTRE

<p>On Thursday I got ****** of my phone and went to the nearest telkom mobile store to block my sim and get a new one! There I was told I need a proof of residence and ID and that I need to phone the call centre to block a sim (with what phone) but anyway the day went on. On Thursday afternoon went to another shop to get a new sim (where they ‘didn’t even ask me for a proof of residence) and told me it should be active instantly. On Friday I phoned the call centre as the sim weren’t registered where they told that I need to go to the store. I went to a store on Friday where I was told there has been a delay but it will take about 24 hours. On Saturday nothing!!! I have inserted the simcard in vartious phones just to make sure, but still the same issue! On Sunday I went to the same store where I got the sim from and asked them what to do now where ,they told me they cant do anything they need to log a IT request or something and that will take another 24 hours to be resolved. HOW HARD CAN IT BE TO GET A SIM? Its Monday morning now and still nothing. If im asked to go to a store once more it will be another service provider store!!!</p>