1 reviews | Active since Feb 2016
sim swap failure
Good morning<br> <br> Unfortunately my cell was ****** on 18th. Called the call center to block. Easy<br> <br> Then came the headaches. Called into the call centre on thursday 24th wa stold due to system issue cant assist.<br> Went to n1 on the 26th. Same issue. Was told because one of the contracts were a business landline attached a simswap can only be done by telkom business. Cool. Give the call centre a call and they keep telling me they cant put me through they can only email them. <br> <br> So i wait.<br> <br> Please help me i need the contract number. Ive even included the new iccid number in the call.<br> <br> Please call me back. I was on hold for an hour when i got cut off after being placed on hold. By the way. You need to tell yhe call centre agents that Abaya has a 1 hour limitation on call timings so it will cut you off after an hour. Wasnt very pleasant experience. Felt like my cell was ****** then you guys stole my number...<br> <br> Please call me back on ***. Mrs BA Isaacs.<br> <br> The number im trying to sim swap is ***.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
