Sim Swap

Item: Telkom
Rating: 3
Author: Khotso M

<p> Good day</p> <p>Lost my sim couple of weeks ago ..Went to one of the telkom shops for a sim swap ..I was told bythe manager that i can not use my SA passport as prove of ID yet when i registerd my sim was at a telkom store .. I am a south african ...just lost my ID but and using my passport as an alternative.. Can sum1 please clearify why i cant do i sim swap using my passport please </p>

Helpful (0)

Replies (3)

Telkom's replyOfficial

04 Jul 2016, 13:21

HI khotso-mphale

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction Ref: AI***

Regards
keagan
Telkom Social Media Team

Best regards,

Telkom's reply04 Jul 2016, 13:21

Official

HI khotso-mphale

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction Ref: AI***

Regards
keagan
Telkom Social Media Team

Best regards,

Khotso M's updateReviewer Update

11 Jul 2016, 08:14

Hi Keagan

Still waiting for your feedback

thanks again

Khotso M's update11 Jul 2016, 08:14

Reviewer Update

Hi Keagan

Still waiting for your feedback

thanks again

Khotso M's updateReviewer Update

21 Jul 2016, 09:19

Still waiting for feedback regarding my complained

Khotso M's update21 Jul 2016, 09:19

Reviewer Update

Still waiting for feedback regarding my complained