SIM Still not activated on new contract

I went to Telkom in Cape Gate on Saturday to open a new mobile account. I requested the consultant to please transfer my current Vodacom prepaid number to the new Telkom SIM (it is a mini-sim as it is an iPhone). He told me that it has not gone through yet and that I must phone 081180 to activate it. <br> Once everything was done and signed I was handed my new phone and told that once I phone 081180 they would port my number to Telkom. Now everyone at the call centre says that I needed to do that in store. Also, surprisingly, your telkom stores don's even have telephone numbers???<br> <br> I have since called SIX times and spoken to about eight different people and no one can answer my query!!!<br> <br> I already have a NUMBER. I have a NEW sim card (as it needs to fit in the iphone). I need my EXISTING number on that new sim card, and that is the one that needs to be on a contract!<br> <br> Good grief Telkom, is this your first day doing telecommunications???<br> <br> If it goes on like this I am afraid you will have to cancel my contract before the first month is over. After hearing so many good things about you, this is pathetic.