CN
Christa N

1 reviews | Active since Jun 2010

02 Sept 2017, 23:51

Sim not active after simswop

I went to somerset mall telkom store to do a simswop. The system requested a credit vetting which they said was unusual. But it would only take a few hours then the new sim will be active. After more than 30hours it is still not active.

0
Replies (2)
Telkom
Telkom's reply08 Sept 2017, 09:10
Official

Hello CJor09

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply09 Oct 2017, 15:49
Official

Good day

Trust you are well.

We tried to contact you on *** with no success, may you kindly private message us the ICCID number and ID number so that we can investigate and assist further. The ICCID is the 20 digit at the back of your Telkom sim that start with 89.

Kind regards

Ithabeleng

Telkom social media team

Best regards,