Sim not activated after 4 days

I received my cellphone (p8lite) last week Friday (Thanks,I received it,eventually.) First off, I did an on-line application, didn't work! the agents say the called me,but they didn't, I think you guys need a bit of attention and resolve issues/obstacles in that area as to why that is happening, because clearly I personally think the on line application process is not up to par/or not working at all. Secondly I then app**** through Absa feature store, and finally I got through to an agent via Absa, so clearly you can see going directly with you guys is not working but via Absa it does, How's that? Thirdly dealing with the Telkom agent over the phone, I then verified my details was told when the application does go through the validation process, I will be notified if I'd qualify or not, that process did not happen,not a sms, no email, no call, nothing. Lastly I then got a call stating the phone was on it's way, also the agent got the address details wrong, I had to email CourierIT requesting to change address. It was such a hassle getting a device with you guys. This is my experience I had with Telkom mobile and 4days after still waiting for sim activation.