DK
Daniel K
1 reviews | Active since Oct 2012
29 Aug 2017, 10:33
Sim never activated
After receiving my order my sim was never activated. After several calls and 5 days without sim activation, I would now like to return my router and sim. (last 2 case numbers ********** 7 & ********** 8) No one can assist me in returning my order.
Helpful (0)
Replies (6)0
Replies (6)
Telkom's replyOfficial
04 Sept 2017, 10:17Hello daniel.kamp
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply04 Sept 2017, 10:17
Official
Hello daniel.kamp
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
05 Sept 2017, 12:53Hello daniel.kamp
This response serves as a follow up on your query, please provide us with your Affected number, ID number, and also please confirm your alternative contact number for assistance.
Kind regards
Ntombi
Telkom Social Media Team
Best regards,
Telkom's reply05 Sept 2017, 12:53
Official
Hello daniel.kamp
This response serves as a follow up on your query, please provide us with your Affected number, ID number, and also please confirm your alternative contact number for assistance.
Kind regards
Ntombi
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
05 Sept 2017, 12:54Hello daniel.kamp
This response serves as a follow up on your query, please provide us with your Affected number, ID number, and also please confirm your alternative contact number for assistance.
Kind regards
Ntombi
Telkom Social Media Team
Best regards,
Telkom's reply05 Sept 2017, 12:54
Official
Hello daniel.kamp
This response serves as a follow up on your query, please provide us with your Affected number, ID number, and also please confirm your alternative contact number for assistance.
Kind regards
Ntombi
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
18 Sept 2017, 11:10Good day Daniel,
Kindly note that your sim had been activated however we have requested our cancellation team to follow up and assist as per your cancellation request.
Regards
Tsebo
Social Media Team
Best regards,
Telkom's reply18 Sept 2017, 11:10
Official
Good day Daniel,
Kindly note that your sim had been activated however we have requested our cancellation team to follow up and assist as per your cancellation request.
Regards
Tsebo
Social Media Team
Best regards,
DK
Daniel K's updateReviewer Update
06 Nov 2017, 09:48Account ********** 36
ID number ********** 161085
Contact me on ********** 117
DK
Daniel K's update06 Nov 2017, 09:48
Reviewer Update
Account ********** 36
ID number ********** 161085
Contact me on ********** 117
DK
Daniel K's updateReviewer Update
06 Feb 2018, 09:11This issue has not been resolved and this account is still active.
I am still being billed for a product I don't have!!!!!
DK
Daniel K's update06 Feb 2018, 09:11
Reviewer Update
This issue has not been resolved and this account is still active.
I am still being billed for a product I don't have!!!!!