1 reviews | Active since Jul 2014

19 Apr 2015, 22:03

SIM card still not active after more than a week

I have been struggling for more than a week now to get my Nano SIM active so I can start using my new phone since I upgraded the contract on the 12th of April 2015.<br> <br> Surely it does not take this long to get a SIM swop sorted?<br> <br> What this also caused now is that I could not test the phone for the first 7 days to make sure it is without defects/issues.

0
Replies (1)
Telkom
Telkom's reply20 Apr 2015, 10:20
Official
Hello adeec,

Please be advised that we have tried calling you on the provided mobile number but we were unable to reach you. Order has closed, please test your simcard, we have sent you an email and await your response so that we can assist you further.

Your reference number is SM105039.

Regards,
Joshua Mnisi
Telkom Social Media Team