1 reviews | Active since Dec 2016
<p>I went to Telkom Cresta Mall on Tuesday 06\06\17 to apply the phone and i told an agent to assist me with porting my ********** 227 to my new contract with telkom.Since then the porting never happened and now i feel like cancelling this deal all telkom call centre agents are no where to help me with my frustrations,i spoke to Ayanda today and she refused to assist me and told me to go to the store and i dont know why you guys has call centre for telkom if customer has to go to the store always when having problems.</p> <p>If you guys cannot port my number within 48 hours then i will be left with no choice than to cancel the contract with you.</p> <p>i want an answer asap or else just cancel this contract or else i will come and drop this phone at your store.</p> <p>My id number : ********** 769083.</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Hi Nndavhe,
Kindly private message us your ID number, ICCID number & contact number so we can assist.
Regrads
Sifiso
Telkom Social Media Team.
Best regards,
Hi Nndavhe,
Kindly private message us your ID number, ICCID number & contact number so we can assist.
Regrads
Sifiso
Telkom Social Media Team.
Best regards,
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