MN
Maria N
1 reviews | Active since Sept 2015
16 Sept 2015, 11:20
Sim card of new contract does'nt work
8ta phoned me( so i don't know the branch name) ,with a phone+ipad contract, they send me 2 sims along with the ipad and samsung phone, 2 problems, the samsung's battery life is pathetic barely lasts 8 hours and not even used once, second problem, one of the sim cards doesn't work on any one of the 2 devices, no one can tell me why, they even asked me where i got the sim,seems it's not on their system???? Yet they send me a sms this morning notifying me about the debit order that will go through on the 21st of September, for a service that i cant even use???? I've made so many calls, yet no one is capable of solving this issue...<br> <br> WORST SERVICE EVER!!!!
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Telkom's replyOfficial
16 Sept 2015, 15:51Hello Heidi bd,
As per our phone call, we will liaise with outbound call center to activate the simcard and we give you feedback.
We apologize for the unsatisfactory service and inconvenience caused.
Your social media reference number is SM146289.
Regards,
Joshua
Telkom Social Media Team
As per our phone call, we will liaise with outbound call center to activate the simcard and we give you feedback.
We apologize for the unsatisfactory service and inconvenience caused.
Your social media reference number is SM146289.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply16 Sept 2015, 15:51
Official
Hello Heidi bd,
As per our phone call, we will liaise with outbound call center to activate the simcard and we give you feedback.
We apologize for the unsatisfactory service and inconvenience caused.
Your social media reference number is SM146289.
Regards,
Joshua
Telkom Social Media Team
As per our phone call, we will liaise with outbound call center to activate the simcard and we give you feedback.
We apologize for the unsatisfactory service and inconvenience caused.
Your social media reference number is SM146289.
Regards,
Joshua
Telkom Social Media Team