OM
Olwethu M

1 reviews | Active since Jan 2017

20 Feb 2018, 19:42

Sim card Not registered on network

I ordered a wifi router which took more than 2 weeks to get delivered and wwhen it was eventually delivered they did not activate or register the sim card on the telkom network even though they said they did activate I must wait 24hrs its been more than that and still not registered. I regret buying througb them I should've gone to Telkom store directly.

Can somwone from there please assist me or else fetch the damn thing and cancel everything.

Regards,

0
Replies (1)
Telkom
Telkom's reply21 Mar 2018, 13:46
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo