Sim Card not activated after 5 days

<p>I placed an order for a Huawei WiFi router online and the device and sim were delivered on 10/02/2017, I understand there is a 48 hour turnaround time before the sim can be activated. On 14/02/2017 I called 180 they then referred me to sales 10213 wich they inturn referred me to Direct Sales. None of these people could assist me, which proved me right, that no one seems to know who does what!</p> <p>I am at a point were if my sim is not activated by end of today, you must come take this device back and cancel my contract. Ive never had any problems with Telkom but this is beyond incompitent. </p>