Sim card has never worked properly

IN FEBRUARY OF THIS YEAR I TOOK OUT A CELL PHONE CONTRACT, SO DID MY HUSBAND, AND WE TOOK 2 NEW LANDLINES AS WELL.<br> FROM THE OUTSET MY SIM CARD GAVE ME TROUBLE AND HAD TROUBLE CONNECTING TO THE NETWORK, <br> AFTER 4 DAYS I CAME BACK TO THE STORE AND THEY INFORMED ME IT WAS A PROBLEM WITH THE HANDSET, AND THAT I WOULD REQUIRE AN 8TA SIM<br> THE SIM WAS INSERTED, BUT UNFORTUNATELY ONLY WORKED SPORADICALLY<br> I HAVE BEEN IN AND OUT OF THE TELKOM STORE IN EASTGATE SINCE MARCH, WITH THEM RESETTING THE SIM, I ASKED THEM ON NUMEROUS OCCASIONS TO SWAP THE HANDSET, WHICH THEY REFUSED.<br> THIS IS CONTRARY TO CPA, AS IF A FAULTY HANDSET HAS BEEN SOLD TO ME IT SHOULD BE REPLACED.<br> I NOW HAVE NOT HAD CONNECTION TO THE NETWORK FOR 3 DAYS AND HAVE LITERALLY SPENT HOURS EVERY DAY AT TELKOM IN EASTGATE - TO NO AVAIL<br> THEY SIMPLY CANNOT CONNECT ME TO THE NETWORK.<br> I AM NOW STUCK IN A CONTRACT WITH TELKOM FOR THE NEXT 18 MONTHS WITH NO NETWORK CONNECTION, AFTER HAVING PAID R2350 DEPOSIT FOR A FAULTY HANDSET AND A FAULTY SIM<br> I BELIEVE TELKOM SHOULD ISSUE ME WITH A NEW HANDSET AND A NEW NUMBER AND A REFUND OF MY DEPOSIT AS WELL AS R500 TO PAY FOR THE PRINTING OF NEW BUSINESS CARDS.<br> THE OTHER LOSSES ARENT QUANTIFIABLE