Sim card activation disaster

So I decided to sign up to the uncapped LTE which seemed great at the time. R599 for internet beats my ADSL with Mweb anyday. Little did I know that it would be the biggest effort I have ever experienced.<br> <br> I filled in the application form on 30 November. 10 days went by without any sales rep getting back to me to continue my application. I then decided to call Telkom and spoke to Terrance who was great at signing me up. The next day the debit order went off and 4 days later the product arrived. The problem was, the sim card was not active, and Telkom said it would take around 6-24 hours to activate. <br> <br> 120 hours later and I am still without service due to the sim card not being active. I have tried to call them, they always send the request through but nothing happens, I then tried online chat and get told I must try the store. Go to a store and wait an hour in line to be told that they do not do the sim activation in store, I need to try call the center. Basically 10 days have gone by that I have paid for this product and nothing remotely has been done to activate it for me. <br> <br> For someone who just signed up to a new service, this is not the way to start out.