Sim card activation

Item: Telkom
Rating: 1
Author: Mishka V

I received my home wiffi router on last week wensday my sim card was not activated i called the customer services who had advised she has sent a request and my sim card is not activated called again this morning only to hear the agent who claimed to help me sent my request to the wrong department and now have to wait a extra 24 - 48 working hours so unhappy

Helpful (0)

Replies (2)

Telkom's replyOfficial

14 Nov 2017, 08:37

Hi Mishkavester,

Thank you for taking our call.

Please be assured that we have sent your query to the Online sales Team for further assistance, they will be in contact with you.

Your reference number: ***2

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

Telkom's reply14 Nov 2017, 08:37

Official

Hi Mishkavester,

Thank you for taking our call.

Please be assured that we have sent your query to the Online sales Team for further assistance, they will be in contact with you.

Your reference number: ***2

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

Mishka V's updateReviewer Update

14 Nov 2017, 09:53

Hi Thank you very much for your response. My query has been resolved Thank you

Mishka V's update14 Nov 2017, 09:53

Reviewer Update

Hi Thank you very much for your response. My query has been resolved Thank you

Sim card activation

About

Community

Businesses

Follow Us