SIM CARD ACTIVATION

SUPER DISGUSTED IN TELKOM

My phone was ****** 14th September 2017, 16th September, I went to a Telkom store to do a sim swop, got the sim card, told me 24-48 hours, 1 week went by, followed up, sim card has never been registered. 2nd week same story, 3rd week they told me i am due for an upgrade so i must first upgrade then the sim issue will be sorted, did that, endless problems with the upgrade, cancellations the whole shebang.... then they told me to cancel the upgrade, do a sim swop then upgrade again, did that, then they told me to do upgrade on line which i did, phone delivered, sim card STILL NOT ACTIVATED, After numerous call to call centres, visits at telkom stores, 1 month 5 days later, STILL NO SIGN OF ACTIVATION, Just followed up, keep promising to provide feedback no managers EVER on duty when i phone, keep telling me 24-48 hours and that AFTER 1 MONTH + TELKOM is still within the time frame to provide feedback, i had to sign 3 warnings as i use my phone number for business purposes, I have told all the consultants but STILL TELKOM DOESN'T CARE ABOUT MY INCOME, NOR MY JOB NOR ANYTHING THAT I AM BEING INCONVENIENCED BY!

I HAVE NEVER EVER EVER EXPERIENCED SUCH BAD SERVICE RIGHT THRU THE COMPANY - THERE WAS 1 OR 2 CONSULTANTS THAT REALLY TRIED TO ASSIST BUT TELKOM STILL FAILED TO DELIVER AS PROMISED, MANAGERS HAD TOLD ME THAT I WAS BEING FED FALSE INFORMATION.... RIDICULOUS!!!!!

THIS IS ANOTHER DAY GONE BY NOBODY PHONED ME, NO FEEDBACK, LINES DROPPING IN MY EAR, SO SICK OF THESE PEOPLE.

I HONESTLY BELIEVE THAT MY ****** SIM CARD SHOULD BE CANCELLED WHICH I HAVE REQUESTED AGAIN THIS MORNING AFTER I HAD TO UNBLOCK IT TO UPGRADE SO THAT I CAN PERFORM A SIM SWAP BUT I AM SHOCKED BY TELKOMS TECHNICAL SIDE WITH THE SIM ACTIVATION'S.

PROBABLY NOT EVEN GOING TO GET FEEDBACK!