1 reviews | Active since May 2017

06 Jun 2017, 14:48

Signing your sanity away

<p>If you're smart and would preferably want to keep sane, DO NOT tie yourself down and commit to a contract with Telkom.</p> <p> </p> <p>The service is pathetic for one of SA's largest network providers. I have waited over a month and a half for my query to be resolved where they have MY money and have still not credited to my Telkom account. Nevermind asking for a refund. Monthly debits orders going off as per usual as if they don't have my money already. A 72 hour turn around period which has turned into a month and a half of waiting for the call centre manager to call me or someone to just let me know what the heck is going on (no communication either).</p> <p> </p> <p>I should have probably read HelloPeter before signing my soul away for 2 years. Stick to your prepaid with CellC. You're better off.</p>

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Replies (1)
's update14 Jun 2017, 08:38
Reviewer Update

Hi Noleen

Thanks for your response, however, I'm not sure what purpose this serves. You have given me a reference number with no intention of resolving my issue? As I am yet to receive any form of communication, never mind an apology for the incompetence I have had to deal with for the past month and a bit.

Due to the lack of serve and incompetence of Telkom, I will be cancelling my Telkom contract and will not refer business to this network.