Signing your sanity away
<p>If you're smart and would preferably want to keep sane, DO NOT tie yourself down and commit to a contract with Telkom.</p> <p> </p> <p>The service is pathetic for one of SA's largest network providers. I have waited over a month and a half for my query to be resolved where they have MY money and have still not credited to my Telkom account. Nevermind asking for a refund. Monthly debits orders going off as per usual as if they don't have my money already. A 72 hour turn around period which has turned into a month and a half of waiting for the call centre manager to call me or someone to just let me know what the heck is going on (no communication either).</p> <p> </p> <p>I should have probably read HelloPeter before signing my soul away for 2 years. Stick to your prepaid with CellC. You're better off.</p>
Hi Noleen
Thanks for your response, however, I'm not sure what purpose this serves. You have given me a reference number with no intention of resolving my issue? As I am yet to receive any form of communication, never mind an apology for the incompetence I have had to deal with for the past month and a bit.
Due to the lack of serve and incompetence of Telkom, I will be cancelling my Telkom contract and will not refer business to this network.
Hi Noleen
Thanks for your response, however, I'm not sure what purpose this serves. You have given me a reference number with no intention of resolving my issue? As I am yet to receive any form of communication, never mind an apology for the incompetence I have had to deal with for the past month and a bit.
Due to the lack of serve and incompetence of Telkom, I will be cancelling my Telkom contract and will not refer business to this network.
