Signing up issues

<p>I have attempted to order a Telephone line from Telkom for like 2 months now - the first order I assume the CSR probably just didn't process - so I called up and found I had no order. Then, I decided to head to the store to sign up, which I called in 2 weeks later to enquire the progress, I was told by the operator that it had been cancelled, for no apparent reason she advised. After that, I was pretty angry, and I considered just leaving the order and living life as a hermit. I didn't do it though, for personal reasons, instead I ordered another line, Order number: ***A. Now when I check online with the order checker (Where you put in your order and ID number) it says that it cannot retrieve my order. Please let me know what is going on, and why you guys are so unanimously gooseless? Find your goose!</p>