Signed up online for Telkom Mobile Contract

Hi, Another complaint with Telkom!<br> <br> I tried calling the Century City, Canal Walk and Kenilworth branch today repeatedly no answer ? Why have contact number for the store if no one answers. (Weird being Tele com company)<br> <br> Secondly my first attempt i filled out online cell phone contract application. Got called back by agent who tried 3 times and declined me because i answer security questions incorrectly. They insisted i have outstanding billing with Telkom which was not true as this has been paid. I have a cleared letter from management up in Telkom PTA for the mess up.<br> <br> I spoke to online chat who recommended i re apply online for a contract and now still awaiting feedback. Lets hope i can get this contract approved as i urgently require this for work and get full rebate on the bill. So please make this happen and not ask me security questions about land or accounts i do not have!!!<br> <br> I would like to speak to a senior person who will be polite and not shoot me down each time i try to bring a point across.<br> <br> Regards,<br> <br> Mr Thevan Naicker