<p>Hi, </p> <p> </p> <p>I went in the first week of January to Telkom Somerset Mall to sign up for a Smart Plan 100 for the P9 Lite. I then was told I will need to wait a week for stock. After the week has passed Bernadine from the Somerset West branch phoned to inform me there was no longer stock for the R200 plan and I need to pay R250 per month to get the phone. Firstly, I have signed for a different contract and you guys broke it, but I have agreed to the new terms of paying R50 more. She did however left out that the plan I opted for, the Smart Plan 100 has changed to one where I can ONLY phone telkom numbers. Who in the right mind will select this option?????</p> <p> </p> <p>How are you going to correct this? Please change me to my Smart Plan 100, otherwise you can keep the phone. </p> <p> </p> <p>Incomment staff and even worst service. </p> <p> </p> <p>Thanks, </p> <p>Michelle</p> <p> </p> <p> </p>
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Telkom Social Media Team.
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Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Went to Somerset West and it was sorted. Thanks. Michelle
Went to Somerset West and it was sorted. Thanks. Michelle
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