VM
Vanes M

1 reviews | Active since Aug 2014

25 Jan 2016, 17:27

SIGNED CONTRACT - ONE MONTH LATER STILL NO PHONE

Good day, sweet and short, i signed the contract on 29/12/205. Telkom said that they will have stock in the next 2 week, it is the 25th of January and still no phone. If I don't get a response from Telkom within this week they must cancel the contract or I want my phone to be delivered at my house next week. It is bad service. The personnel at the shop have a don't care attitude. I am using other peoples cellphones because i cancelled my contract at Vodacom (bought it out, which also cost me a lot of money) and now I also made a hell of a lot of calls which also cost me. Like I said if I don't get results within this week I am going to cancel my contract and tell everyone about the bad service I got from Telkom. If you make promises, keep them. Phone the Brooklyn Mall, get the phone and deliver it to me. yOU DON'T KEEP YOUR PART OF THE DEAL. I WANT MY PHONE OR CANCEL THE CONTRACT.

0
Replies (1)
Telkom
Telkom's reply25 Jan 2016, 18:04
Official
Hello Vanessa1971,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.