Signal Issue

Good Day

I have been trying to get assistance from Telkom since I moved into a complex in April 2016. There is a recent case been logged but nothing is done. A technician is supposed to come out to the site to investigate the signal issue. I recently took 2 contracts & regretting it as the signal quality inside my unit is very bad. Even to make a simple phone call seems to be a mission impossible.

Telkom doesn't prioritise. There is no point in having a case open if nothing is happening!