eK
enid K

1 reviews | Active since Aug 2013

12 Apr 2018, 04:38

Sick poor pathetic no service from pathetic telkom

My email to Telkom there is no way you can speak to cancelations, and no confirmation they can give except for saying its cancelled and then you get a bill...its a sick place ..its just about them and their money and if you don't want their service they just ignore you!!!!

My Telkom was cancelled ADSL and landline but yet I get billed I have proof in writing

If you don't sort this out in 21 working days I am going to the consumer protection

I so knew Telkom is not to be trusted when everyone said its cancelled but yet I got nothing in writing and also couldn't but yes my last visit to your offices I waited for the agent to send me email of what he confirmed

Telkom has such bad service when its about the customer not Telkom there is no direct channel to cancelation just this email that you get no help from cause the consultant don't respond to your actual request its just the focus on stats and closed case I guess...and don't care cuase service isn't your job the closed case is ne!! If you reading this far I request a manager to contact me urgently that I was requesting before I got my email

Or I am going to consumer protection... Actually I am so excited for the useless response..probably telling me how to cancel i guess..well pls then respond cause what ever I get back will just be nice proof to consumer protection of the poor service to no service Telkom provides and completely disregard clients

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