sick of the terrible service from Telkom

For the past 2 months my adsl speed has been at half speed when it works. Most days it only works half the day. Tried calling the call centre to be left on hold for 50 min to have the call taken by a lady who just put the receiver on her desk and let me hear her private conversation. Head over to Telkoms twitter page which is supposed to also be helpful and guess what.. No help others get help and a response I get nothing. This is not the first time. Tired of this shocking service and lack of help. Will happily take my money ever month.