1 reviews | Active since Dec 2016

30 Dec 2016, 08:40

Sick and tired of the monopoly Telkom has

<p>Dear Telkom,</p> <p>Let me start by saying how dissipointed i am with the services you offer.</p> <p>I app**** for a landline on 19 September 2016. After numerous phone calls and "cable" problems I received my line on 19 December 2016, but unfortunately, I cant use it as I have no use for a landline except to get ADSL. Apparently I cant get ADSL as my area qualifies as a high theft area. This has been the story from the being and after a lot of calls i eventually got my landline (which took another week before it started working). Now this morning I got talking to my neighbour and guess what.... HE HAS ADSL. So my question is why cant i apply for ADSL with a different service provider and get it. Or will TELKOM only grant me ADSL if i take their services? </p>

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Replies (1)
Telkom
Telkom's reply30 Dec 2016, 12:50
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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