Sick and tired of the monopoly Telkom has
<p>Dear Telkom,</p> <p>Let me start by saying how dissipointed i am with the services you offer.</p> <p>I app**** for a landline on 19 September 2016. After numerous phone calls and "cable" problems I received my line on 19 December 2016, but unfortunately, I cant use it as I have no use for a landline except to get ADSL. Apparently I cant get ADSL as my area qualifies as a high theft area. This has been the story from the being and after a lot of calls i eventually got my landline (which took another week before it started working). Now this morning I got talking to my neighbour and guess what.... HE HAS ADSL. So my question is why cant i apply for ADSL with a different service provider and get it. Or will TELKOM only grant me ADSL if i take their services? </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
