sick and tired of telkom

Today all of a sudden I can recieve smses but not send them. My account debit order went of with recurring fees of 913 were it is only 648 recurring fees a month logged previous query and no one has sorted out problem and have been waiting a month now for a new phone. Honestly feel like cancelling contract. Phone Nr is a cell c nr if you one day contact me use the cell c nr given on hellopeter and not the telkom mobile phone as. Im still waiting for a phone and im using a tablet wich cannot recieve calls for my telkom nr