LL
Lourens L

1 reviews | Active since Jan 2015

05 Jun 2015, 19:55

Sick and Tired of poor service

3rd Hellopeter complaint this year about telkoms weak service. No internet for past week. Paying R580 a month just to have no internet, like almost every month. I'm sick and tired of this weak level of service. First of all you can't get through to the call centre, held on for over an hour yesterday with no answering. So much for the great problem resolving, then no contact was made to me on my contact cellphone number but they call the land line. Then the technician comes to my house to \fix"the problem"

0
Replies (1)
Telkom
Telkom's reply06 Jun 2015, 09:03
Official
Hello Lourens1990,

We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number is SM116069

Regards,
Wesley Arendse
Social Media